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Medicaid Service Coordination

Medicaid Service Coordination (MSC) is a program that provides ongoing support to individuals with developmental disabilities and their families.  Medicaid Service Coordinators assist people with obtaining available services in the community as well as services under the Home and Community Based (HCBS) Waiver. Medicaid Service Coordinators also assist people during the eligibility determination process with the New York State Office for People with Developmental Disabilities (OPWDD). 

ACHIEVE’s Medicaid Service Coordination program serves adults and children of all ages both in Broome and Tioga counties. Service coordinators work together with families to develop and maintain a personalized plan designed to meet their loved one’s individual needs and unique goals.

We can provide assistance with finding a day program, residential placement, financial supports, recreational activities, respite, medical providers, etc. Medicaid Service Coordinators also provide advocacy to protect the rights of people with developmental disabilities. This includes attending CSE meetings for school-aged children and young adults.

Medicaid Service Coordinators meet face-to-face with the persons on their caseload as often as needed, but at least three times during the year. One of these meetings is held at the person’s home, so that assistance can be provided for any environmental needs. 

Medicaid Service Coordination is a Medicaid-funded program, so there is no direct cost for you. If you do not currently have Medicaid, we can assist you with the application process.

For more information on Medicaid Service Coordination, please contact April Ramsay, Medicaid Service Coordination Supervisor, at 607.352.3343.